Unfortunately, due to health and safety regulations, we are unable to offer refunds for any opened products. Soleil Organics wants all of its customers to be completely satisfied with their purchase.

If the product purchased is defective or you feel is not as advertised, please contact us at info@soleilorganics.com and we will do our best to resolve the situation.

The customer is responsible for any shipping charges on returned goods unless the item(s) being returned are as a result of an error on behalf of Soleil Organics.

All claims are individually assessed and approved returns are credited back to the original credit card used to make the purchase.

To obtain details on how to make a claim for refund or replacement, please contact us via the Contact Us page or email us at info@soleilorganics.com

All claims must be made within 7 days of receipt of goods.